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Network Operations Director
2 months ago
We are seeking a highly skilled and experienced Football Operations Officer to join our team at Kick It Out. The successful candidate will be responsible for supporting England Football Accredited Clubs to become more sustainable through engagement with the Thriving Community Club framework, alignment of support services, and multi-stakeholder collaboration.
Key Responsibilities:- Promote and assist England Football Accredited Clubs with their annual renewal process.
- Deliver exceptional customer support to volunteers using FA Technology systems, particularly the Club Portal, to ensure Accredited Criteria is maintained throughout the year.
- Support England Football Accredited Clubs with writing and implementing development plans to help realise their ambitions.
- Develop and implement localised incentives and rewards for England Football Accredited Clubs.
- Target new development initiatives and pathways growth towards the network of Accredited Clubs to provide more opportunities for people to play and enjoy football within these environments.
- Promote positive behaviour in youth football and support with FA national campaigns and interventions.
- To provide excellent course administration including course bookings, course confirmation, course sign off, promotions, and registering of referees five game completions.
- To support event coordination and delivery across the county.
- To provide excellent customer service to all external stakeholders.
- To work in accordance with The FA Safeguarding 365 criteria and abide by the safeguarding code of conduct.
- Risk Assess all events and activities where the CFA directly employ or deploy under-18 referees, coaches, and volunteers.
- Support messaging so that under-18s in youth and open-age adult CFA-led football know how to report any concerns about their wellbeing.
- Liaise with the Safeguarding & Equality Manager and follow through on opportunities to listen to and consult with under-18s on their experience of playing, learning, and volunteering.
- Contribute to ensuring that safeguarding and equality are embedded throughout the DCFA and grassroots football across Derbyshire.
- To represent the CFA with internal and external stakeholders, campaigners, and networking groups, positively engaging, and informing on diversity and inclusion targets and activities.
- Support key marketing initiatives through the delivery of bespoke events and networks.
- To carry out any other duties prescribed by the Chief Executive Officer when necessary.
- To assist the Football Operations Manager on the delivery of the National Game Strategy at a local level.
- Execute additional tasks as required to meet CFA's changing priorities.
- Knowledge and experience of current strategies, national initiatives, and issues in relation to sports and football development.
- Knowledge of the structure and partner organisations within football, nationally and within the County FA locality.
- Knowledge of The FA's National Game Strategy.
- Ability to work as part of a team and to demonstrate the use of individual initiative.
- Knowledge of The FA coaching qualification framework.
- Exceptional customer service.
- Excellent IT skills - including the use of Microsoft Office applications.
- Excellent communication and presentation skills.
- Excellent time management and prioritisation skills.
- Excellent problem-solving and decision-making skills.
- Full UK Driving Licence.
- Desirable Knowledge of league and club structures.
- Knowledge of the FA Whole Game and Full-Time System.
- Knowledge of CRM systems (Microsoft Dynamics).
- Ability to identify and progress new opportunities.
- Ability to work with minimum supervision and set priorities.
