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Hospitality Team Member

2 months ago

Edinburgh, Edinburgh, United Kingdom Splendid Hospitality Group Full time

Job Summary

We are seeking a skilled and friendly Guest Services Assistant to join our team at Splendid Hospitality Group. As a key member of our hospitality team, you will be responsible for delivering exceptional customer service and creating a warm and welcoming atmosphere for our guests.

Key Responsibilities

• Provide attentive and efficient service to our guests, ensuring their needs are met and exceeded

• Make recommendations and serve food and beverages accurately and efficiently

• Develop strong relationships with our guests and colleagues, promoting a positive and supportive work environment

What We Offer

We want our staff to enjoy coming to work and provide a friendly and supportive environment for you to work in. You'll develop personally through meeting and working with people from all over the world as we create memorable guest experiences together. On offer:

• Free meals on duty

• Apprenticeship programs available

• Learning and development opportunities through our leadership development programs

• Heavily discounted hotel stays and food and beverage discounts at IHG Hotels and Resorts Worldwide

• Uniform provided

• 24/7 employee assistance program for you and your family

• Life assurance

• 28 holiday days (pro rata for part-time)

• Automatic enrollment into a workplace pension scheme