Front Desk Associate

6 days ago

Beckenham, Greater London, United Kingdom Nuffield Health Full time

Job Summary: We are seeking a highly motivated and customer-focused individual to join our Front of House Team as a Front of House Team Member. As a key member of our team, you will be responsible for providing exceptional customer service to our members and visitors, ensuring a warm and welcoming environment in our reception and café areas.

Key Responsibilities:

  • Customer Service: Provide exceptional and efficient customer service to everyone who visits our club, answering queries in a caring and helpful way, making sure everyone feels valued.
  • Front of House Support: Support the smooth running of our reception and café areas, helping to create a friendly, relaxing, and professional environment.
  • Café Support: Support the café team with preparing and serving fresh, healthy, and nutritional food and drinks.
  • Communication: Bring great communication skills, both face-to-face and over the phone, to ensure seamless interactions with our members and visitors.

Requirements:

  • Basic Computer Skills: Possess basic computer skills, including Word and Excel, to effectively manage tasks and communicate with the team.
  • Flexibility and Motivation: Demonstrate flexibility, motivation, and initiative to adapt to changing situations and priorities.
  • Team Player: Be a team player, working collaboratively with colleagues to achieve common goals and objectives.

About Nuffield Health: At Nuffield Health, we prioritize our members' well-being and satisfaction. We offer a comprehensive benefits package, including private healthcare, a cycle-to-work scheme, and financial wellbeing support, to ensure our employees feel valued and supported in their roles.

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