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Administrative Support Officer

2 months ago


Worcester, Worcestershire, United Kingdom NHS Jobs Full time
Job Description

Job Summary:

We are seeking a highly organized and detail-oriented Administrative Support Officer to join our team at NHS Jobs. As a key member of our administration team, you will provide exceptional support to our patients and colleagues, ensuring the smooth operation of our administrative functions.

Key Responsibilities:

  • Provide administrative support to our patients and colleagues, including reception, data input, scanning, and telephone cover.
  • Manage our generic inbox, responding to queries and escalating issues as necessary.
  • Liaise with patients and colleagues to provide excellent customer service and support.
  • Manage appointments and diaries, ensuring accurate records and efficient scheduling.
  • Maintain accurate and up-to-date records, using business software and systems.
  • Provide problem-solving support, using your initiative and judgment to resolve issues.
  • Work collaboratively with our team to achieve our goals and objectives.

Requirements:

  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment, prioritizing tasks and managing multiple deadlines.
  • High level of accuracy and attention to detail.
  • Ability to maintain confidentiality and handle sensitive information.
  • Basic IT skills, including Microsoft Office and business software.

What We Offer:

We offer a competitive salary and benefits package, as well as opportunities for professional development and growth. If you are a motivated and organized individual who is passionate about providing exceptional customer service, we encourage you to apply for this exciting opportunity.