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Administrative Support Officer
2 months ago
Job Summary:
We are seeking a highly organized and detail-oriented Administrative Support Officer to join our team at NHS Jobs. As a key member of our administration team, you will provide exceptional support to our patients and colleagues, ensuring the smooth operation of our administrative functions.
Key Responsibilities:
- Provide administrative support to our patients and colleagues, including reception, data input, scanning, and telephone cover.
- Manage our generic inbox, responding to queries and escalating issues as necessary.
- Liaise with patients and colleagues to provide excellent customer service and support.
- Manage appointments and diaries, ensuring accurate records and efficient scheduling.
- Maintain accurate and up-to-date records, using business software and systems.
- Provide problem-solving support, using your initiative and judgment to resolve issues.
- Work collaboratively with our team to achieve our goals and objectives.
Requirements:
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment, prioritizing tasks and managing multiple deadlines.
- High level of accuracy and attention to detail.
- Ability to maintain confidentiality and handle sensitive information.
- Basic IT skills, including Microsoft Office and business software.
What We Offer:
We offer a competitive salary and benefits package, as well as opportunities for professional development and growth. If you are a motivated and organized individual who is passionate about providing exceptional customer service, we encourage you to apply for this exciting opportunity.