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Accommodation Office Team Leader

2 months ago

Horley, Surrey, United Kingdom Card Factory Full time

Location: Horley

Contracted Hours Available: 14

About the Role

We are passionate about delivering exceptional customer experiences and are now looking for a Team Leader to help drive the success of our stores. With a focus on operational excellence and customer satisfaction, our Team Leaders play a key part in achieving our business goals.

Responsibilities

As a Team Leader, you will be responsible for:

  1. Supporting your Store Manager in achieving commercial growth and delivering great standards.
  2. Developing a team culture that puts the customer at the heart of everything we do.
  3. Leading the way for our store teams, particularly in the absence of the Store Manager.
  4. Delivering exceptional service and ensuring every customer leaves our store feeling valued.
Qualifications

You will be:

  1. A customer-centric individual with a passion for delivering excellent service.
  2. Able to demonstrate strong leadership skills and a positive approach.
  3. Comfortable reviewing store performance data and making informed decisions.
  4. Commercially minded and able to drive sales growth.
  5. An engaging and enthusiastic team player who is passionate about our brand.