Night Operations Manager
6 days ago
**About Us**
Aimbridge Hospitality EMEA is a leading hospitality company that oversees a portfolio of over 1,600 hotels and resorts worldwide. We partner with prominent brands such as Hilton, Accor, Marriott, and IHG, as well as small independent hotels and everything in between.
**What We Offer**
As a member of the Aimbridge team, you will have access to a comprehensive suite of benefits, including:
- **Hotel Discounts**: Enjoy staff rates and up to 50% discounts on food, beverage, and spa services across our portfolio.
- **Wagestream**: Stream up to 40% of your pay as you earn it and set automatic savings to support your financial well-being.
- **24/7 Employee Assistance Program**: Access confidential support and resources to help you navigate life's challenges.
- **Career and Lifestyle Breaks**: Take time off for key life events and prioritize your personal and professional growth.
- **Volunteer Days**: Enjoy up to two days per year to support a charity of your choice.
- **Competitive Starting Salary**: Receive a salary above the national minimum wage.
**A Day in the Life of a Night Manager**
As a Night Manager, you will be responsible for ensuring the safety and security of hotel guests and staff during the night. You will serve as an ambassador for the hotel, delivering exceptional service to all guests. Your key responsibilities will include:
- Conducting a minimum of 2 security checks per shift, with a focus on fire safety and overall building security.
- Performing the nightly audit to close the day's business and liaising with the accounts team to ensure accuracy.
- Setting up conference rooms for meetings and events, as well as preparing for weddings.
- Recruiting, training, and developing the Night team to ensure an exceptional guest experience.
**What We're Looking For**
We're seeking an experienced Night Manager with a background in similar managerial roles, including knowledge of Front Office management systems such as Opera. Previous Front Office experience in a supervisory or management capacity in a mid-scale or luxury property is required. You should also be able to demonstrate knowledge of the local area.
**Working Arrangements**
This role involves working 5 night shifts out of 7 on a rota basis, including weekends. Typical shifts are 10:30pm - 7am, as the business requires.
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