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Night Porter

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Gloucester, Gloucestershire, United Kingdom Aimbridge Hospitality Full time

Job Summary

Aimbridge Hospitality is seeking a Night Porter to join our team at the Mercure Gloucester Bowden Hall Hotel. As a Night Porter, you will be responsible for ensuring the safety and security of hotel guests, staff, and the hotel at nights.

Key Responsibilities

  • Conduct regular security checks to ensure the hotel's safety and security protocols are being followed.
  • Assist with setting up and clearing down conference and events rooms.
  • Liaise with guests and residents to resolve any issues or complaints in a courteous and professional manner.
  • Help set up the breakfast buffet for 6am daily.
  • Collaborate with the hotel team to ensure a smooth and efficient operation.

Requirements

  • Previous experience in the hospitality industry.
  • Ability to work independently and as part of a team.
  • Excellent communication and problem-solving skills.
  • Ability to work night shifts and flexible hours.
  • Own transportation is essential due to the hotel's location and public transport timetables.

What We Offer

  • A competitive salary and benefits package.
  • The opportunity to work with a leading hospitality company.
  • A supportive and collaborative team environment.
  • Professional development and training opportunities.