Care Planner

4 weeks ago


Banbury, Oxfordshire, United Kingdom Prestige Nursing & Care Full time
About the Role

We are seeking a highly skilled and experienced Care Planner to join our team at Prestige Nursing & Care. As a Care Planner, you will play a crucial role in ensuring that our clients receive high-quality care and support.

Key Responsibilities
  • Assist and support the Branch Manager in ensuring key business and compliance targets are met.
  • Assess branch performance against weekly and monthly targets.
  • Identify trends to predict future requirements.
  • Maintain agreed schedules within agreed targets.
  • Maintain accurate records.
  • Ensure all members receive comprehensive schedule information.
  • Identify absence trends and concerns.
  • Drive improved satisfaction levels and rates.
  • Maintain effective relationships with existing clients and carers.
  • Maintain effective relationships with Branch Manager in resolving schedule conflicts.
  • Identify new business opportunities.
  • Ensure the effective placement of staff to meet client needs.
  • Prepare ad hoc reports as and when required.
  • On call duties as arranged locally.
Requirements
  • Confident in promoting the branch.
  • Self-motivated.
  • Computer literate.
  • A passion for managing and driving excellence.
  • Excellent organisational skills.
  • Understands target setting and performance.
  • The role requires a pro-active response to building key relationships.
  • An eye for detail is essential as is knowledge of current market conditions and trends.
  • Ability to manage change.
  • A commitment to equal opportunities and diversity.
  • Symmetry between personal and organisational values.
  • Demonstrates the behaviours associated with Prestige Nursing & Care values.
What We Offer
  • A competitive salary.
  • 28 days annual leave (includes Bank Holidays) increasing every year by 1 to the maximum of 33 days over 5 years' service.
  • An additional day off for your Birthday.
  • Blue Light Card.
  • Refer with the Care Friends mobile app and earn extra money.
  • Cycle to Work scheme for our Head Office, Regional and Branch colleagues.
  • Long Service Awards.
  • Workplace Pension.
  • Employee assistance programme (EAP) – confidential phone line and online support and resources available to you and your loved ones 24/7.
  • A range of Family Friendly Benefits – designed to offer you more support, flexibility, and additional time off when you most need it.
  • Annual leave purchase (ALP) scheme.
  • Supportive working environment with ongoing learning and development opportunities.
  • A friendly, agile and flexible working culture.
Equal Opportunities

We are an equal opportunities employer and welcome applications from all qualified candidates. We are committed to promoting diversity and inclusion in the workplace and to creating a work environment that is free from discrimination and harassment.

We reserve the right to close this position early.


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