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Receptionist

2 months ago

Cambridge, Cambridgeshire, United Kingdom Marshall Motor Group Full time

Role: Receptionist

Location: Marshall Motor Group

Job Summary:

We are seeking a highly organized and customer-focused Receptionist to join our team at Marshall Motor Group. As the first point of contact for our customers, you will provide a warm welcome and ensure a seamless experience throughout their visit.

Key Responsibilities:

  • Greet all dealership visitors in a friendly and professional manner, assisting with queries and passing to the relevant department or team member
  • Take phone calls and respond to queries as appropriate, transferring to the correct individual or team
  • Provide refreshments for dealership visitors and ensure the seating and refreshment area is tidy and fully stocked
  • Deal with incoming and outgoing mail and deliveries
  • Assist with administrative tasks as required

About Us:

Marshall Motor Group is one of the UK's largest car dealer groups, representing 23 of the world's most popular and celebrated car, van, truck, and motorbike manufacturers. We are passionate about our people and our customers, and we offer a range of benefits and opportunities for career growth.

What We Offer:

  • 25 days annual leave plus bank holidays
  • Life assurance and pension scheme
  • Discounted car purchase scheme
  • Servicing and bodyshop services
  • Discounted shopping portal

Requirements:

  • Previous customer service experience, ideally within a professional, customer-facing environment
  • Confident talking to customers in a professional manner both on the telephone and face-to-face
  • Good IT skills and ability to support with administration duties
  • Self-starter, organized, and someone who takes pride in what they do

How to Apply:

If you would like to know more about this opportunity, or a career at Marshall Motor Group, please apply online and one of our recruitment specialists will be in touch.