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Dining Service Professional
2 months ago
Job Title: Dining Service Professional
Job Summary:
We are seeking a highly skilled and experienced Dining Service Professional to join our team at Sexy Fish Manchester. As a Dining Service Professional, you will be responsible for delivering exceptional customer service and ensuring that our guests have a memorable dining experience.
Key Responsibilities:
- Greet guests in a professional and friendly manner, ensuring a warm and welcoming atmosphere.
- Take and relay accurate food and beverage orders to the kitchen and bar, maintaining a smooth and efficient workflow.
- Provide detailed information about menu items, specials, and wine selections, showcasing your knowledge and expertise.
- Collaborate with kitchen and bar staff to maintain a seamless dining experience, ensuring that all guests' needs are met.
- Handle guest inquiries, concerns, and special requests with tact and professionalism, resolving issues promptly and efficiently.
- Uphold the highest standards of cleanliness and hygiene in the dining area, maintaining a clean and safe environment for our guests.
Requirements:
- Proven experience as a Dining Service Professional in a high-end restaurant or similar establishment.
- Exceptional customer service and communication skills, with the ability to work effectively in a fast-paced environment.
- Knowledge of fine dining etiquette and service standards, with a passion for delivering exceptional guest experiences.
- Ability to multitask and work efficiently in a team environment, prioritizing tasks and managing time effectively.
- Attention to detail and a commitment to maintaining the highest standards of quality and service.
Benefits:
- Generous discount off your bill, including drinks, when dining in one of our restaurants across the Group.
- Unrivalled opportunities for progression across the Group, with a focus on developing your skills and career.
- Paid overtime, ensuring that you are fairly compensated for your hard work and dedication.
- 28 days holiday, increasing with length of service up to 5 extra days, allowing you to relax and recharge.
- Recommend a friend scheme with great bonuses per individual referral, rewarding your hard work and dedication.
- Exclusive access to our discounts, including money off gym memberships, travel, online shopping, gadgets, and much more.
- Reward programmes, long service awards, and staff recognition and incentives, celebrating your achievements and contributions.
