Aftersales Technical Specialist

1 month ago


London, Greater London, United Kingdom Mixxos Group Full time
Key Responsibilities

We are seeking a skilled professional to join our team as an Aftersales Service Engineer. The successful candidate will be responsible for maintaining, repairing, and providing technical support for a range of equipment.

  1. Perform full servicing and repairs on a variety of equipment, ensuring high-quality results and efficient use of resources.
  2. Document all findings, actions, and parts used on service/repair spreadsheets, including customer details, to maintain accurate records and facilitate future support.
  3. Support stock movement processes, ensuring the efficient use of parts and minimizing waste.
  4. Provide technical product and application support to customers, offering expert guidance and solutions to their queries.
  5. Offer customer training for service and repair procedures, when required, to enhance their knowledge and skills.
Key Skills

The ideal candidate will possess strong troubleshooting and problem-solving abilities, as well as electrical engineering experience. They will be able to work independently and as part of a team, with excellent communication and interpersonal skills.

  1. Strong analytical and problem-solving skills, with the ability to identify and resolve complex technical issues.
  2. Electrical engineering experience, with a solid understanding of electrical systems and equipment.
Benefits

We offer a competitive benefits package, including:

  1. 21 days plus bank holidays (rises after 1 year of service).
  2. Private healthcare schemes.
  3. Pension.


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