Aftersales Technical Specialist
1 month ago
We are seeking a skilled professional to join our team as an Aftersales Service Engineer. The successful candidate will be responsible for maintaining, repairing, and providing technical support for a range of equipment.
- Perform full servicing and repairs on a variety of equipment, ensuring high-quality results and efficient use of resources.
- Document all findings, actions, and parts used on service/repair spreadsheets, including customer details, to maintain accurate records and facilitate future support.
- Support stock movement processes, ensuring the efficient use of parts and minimizing waste.
- Provide technical product and application support to customers, offering expert guidance and solutions to their queries.
- Offer customer training for service and repair procedures, when required, to enhance their knowledge and skills.
The ideal candidate will possess strong troubleshooting and problem-solving abilities, as well as electrical engineering experience. They will be able to work independently and as part of a team, with excellent communication and interpersonal skills.
- Strong analytical and problem-solving skills, with the ability to identify and resolve complex technical issues.
- Electrical engineering experience, with a solid understanding of electrical systems and equipment.
We offer a competitive benefits package, including:
- 21 days plus bank holidays (rises after 1 year of service).
- Private healthcare schemes.
- Pension.
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