Adult Social Care Specialist

1 week ago

Enfield Town, Greater London, United Kingdom Sanctuary Personnel Ltd Full time
About the Role

We are seeking a highly skilled and compassionate Adult Social Care Assessor to join our team at Sanctuary Personnel Ltd. As a key member of our Single Point of Access Team, you will be responsible for providing high-quality support to empower users and carers to plan, work towards, and achieve their outcomes.

Key Responsibilities
  1. Provide comprehensive support to empower users and carers to plan, work towards, and achieve their outcomes.
  2. Use judgement, assessment, and decision-making skills to identify and allocate appropriate resources to meet customer needs and requirements.
  3. Work effectively individually and as part of a team to achieve service outcomes and contribute to the development and smooth running of the service.
  4. Contribute towards the development of a culture within the service that is customer-focused, builds on the strengths of the community, and is committed to ensuring value for money and providing a high standard of customer service.
  5. Use judgement, assessment, and decision-making skills regarding eligibility for support and services, including the assessment of risk, to identify and allocate appropriate resources to meet customer needs and requirements.
  6. Attend regular service meetings and contribute ideas and make recommendations for improvements/changes in existing procedures, policies, and processes.
  7. Have a working knowledge of relevant policies, procedures, and legislation to identify when enquiries need to be referred to a specialist officer.
  8. Advise and train colleagues in any specialist activities undertaken/areas of expertise, as requested by the line manager, to help develop a multi-skilled team.
  9. Manage own performance effectively to meet goals and targets and work to required deadlines, working in line with performance development and review process.
  10. Use relevant databases to ensure that data and records are maintained in accordance with agreed standards and in keeping with the data protection/freedom of information regulations.
Requirements
  1. Ability to converse at ease with customers and provide advice in accurate spoken English.
  2. Experience of working in a health or social care setting with a range of adults with different levels of needs and/or an understanding of how their disability or health may impact on their ability to complete daily tasks.
  3. Basic knowledge of relevant legislation, policies, and guidance that underpin the service, including identifying safeguarding and quality of care issues to ensure that people's welfare is protected and that the quality and standard of support provided is optimised.
  4. Experience of completing assessments and care planning in line with the care act, making use of collaborative support with people in achieving their goals, outcomes, and maximisation of their independence through the use of resources such as community resources, assistive technology or equipment and adaptations.
  5. Able and willing to be flexible and responsive in relation to working times, patterns, location, and willing to participate in the duty system undertaking urgent assessments as directed by the duty manager.
Why Work for Us?

We offer a range of benefits, including an excellent pension through the Local Government Pension Scheme (LGPS), up to 32 days annual leave depending on grade and length of service, and a blend of remote and office-based working for most roles.

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