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Administrative Support Specialist

2 months ago

Maldon, Essex, United Kingdom Provide CIC Full time
About the Role

We are seeking a highly skilled and experienced Administrative Support Specialist to join our team at Provide CIC. As a key member of our administration team, you will provide comprehensive administrative support to our clinicians and medical staff, ensuring the smooth operation of our services.

Key Responsibilities
  • Provide administrative support to clinicians and medical staff, including taking minutes of meetings and updating agendas/actions logs.
  • Answer queries, progress chase, and resolve issues for clinical/medical staff or patients, providing non-clinical advice or information as needed.
  • Produce clinical letters/reports for patients and input into clinical and administrative systems, ensuring data quality and accuracy.
  • Responsible for following standard processes/procedures and contributing to service development through making suggestions at team meetings.
  • Establish effective relationships with external contacts and partnership agencies, ensuring Provide is represented as an outstanding organisation.
Person Specification
  • 3 years administrative experience, preferably in a healthcare setting.
  • NVQ or equivalent qualification in administration.
  • Training in Microsoft Office to intermediate level.
About Us

Provide CIC is a Community Interest Company (social enterprise) delivering a broad range of health and social care services in the community. We are committed to making sure our services are safe, responsive, and of high quality. As an employee-owned social enterprise, we reinvest our profits into the local community or back into delivering services.

We work from a variety of community settings, including community hospitals, clinics, schools, nursing homes, and primary care settings. We are a highly respected, award-winning health and social care provider, and we expect our staff to demonstrate and uphold our values at all times: Care, Innovation, and Compassion.