Facilities Manager
3 weeks ago
We are seeking a highly skilled and experienced Facilities Manager to join our team at Starling Bank. As a Facilities Manager, you will be responsible for managing the delivery of an efficient, effective, and flexible facilities service to enable the successful operation of our Southampton office.
Key Responsibilities- Line management of 3 direct reports.
- Managing relationships with contractors for both hard and soft services from the initial tendering process and contracting, to ongoing performance management and benchmarking.
- Supporting the team when needed with administrative tasks such as post, processing documents and covering reception.
- Organising office events.
- Ensure Health and Safety compliance and governance is followed. Reviewing and following company policies, procedures and completing monthly safety sampling assessments and risk assessments.
- To assist the Director of Property in meeting the operational requirements of the FM Team.
- Space Planning, desk allocation, Office layout and furniture management.
- Organising planned and reactive maintenance projects.
- Develop and maintain a positive working relationship with Landlords, Building Management, Project Stakeholders and contractors.
- Ensure the office is fully stocked and all areas are kept presentable at all times.
- Procurement and Supply, (Obtaining supplier quotes, purchasing, processing and tracking of invoices)
- Act as a First Aider and Fire Warden for the office.
- Security and Access control, creating access badges, defining access areas and implementing the Bank's Physical security policies and procedures.
- Providing data and reports based on headcount, occupancy, capacity and utilisation.
- Managing the front of house reception team ensuring the meeting rooms, hospitality, catering and visitor experience is a first class service.
- Approachable and enthusiastic with a passion for creating inspiring workplaces.
- Strong IT and administration skills with high attention to detail.
- IOSH certified.
- IWFM qualifications at Level 4 or above.
- The ability to juggle a range of tasks in a frontline role and first class customer service skills is needed.
- A proactive approach will need to be taken to ensure the prompt resolution of all day-to-day challenges associated with the running of the Starling Bank office.
- 25 days holiday (plus take your public holiday allowance whenever works best for you)
- An extra day's holiday for your birthday
- Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off
- 16 hours paid volunteering time a year
- Salary sacrifice, company enhanced pension scheme
- Life insurance at 4x your salary & group income protection
- Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton
- Generous family-friendly policies
- Incentives refer a friend scheme
- Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks
- Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasing
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