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Expert Fragrance Specialist

2 months ago

Cardiff, Cardiff, United Kingdom Jo Malone London Full time

Join Our Team as a Senior Beauty Advisor

If you are a driven individual seeking a rewarding career in the Retail Beauty sector, this opportunity may be ideal for you. As a Senior Beauty Advisor, you will merge your enthusiasm for fragrances and gifting to create an exceptional in-store experience that educates, inspires, and delights every customer.

In this position, you will act as a gracious host, welcoming visitors from around the world and presenting the exquisite offerings of Jo Malone London to customers, colleagues, and corporate partners. Creativity will be at the forefront of your daily activities, from providing signature hand and arm massages to conducting consultations for special occasions, helping clients capture their most cherished memories.

You will thrive in a collaborative environment, working alongside a high-performing team to design, organize, and execute in-store events, while ensuring that the store consistently meets our elevated standards of visual merchandising, setting us apart from competitors.

Compensation and Benefits

  • Competitive salary within the industry
  • Eligibility for commission schemes
  • Annual and Family Leave
  • Product discounts and monthly staff product allowance
  • Mental Health Wellbeing Initiatives (including Unmind App and Employee Assistance Programme)
  • Access to a benefits platform with exclusive discounts
  • Work-Life Connections – Employee Assistance Programme
  • Comprehensive training and development opportunities

Qualifications

The ideal candidate will possess:

  • Prior retail experience with a demonstrated ability to meet or exceed sales and customer service objectives
  • A genuine passion for delivering inspirational, authentic, and personalized customer service
  • A friendly demeanor and a proactive 'can-do' attitude
  • Confidence in engaging with customers to understand their needs and provide tailored solutions
  • Flexible availability to ensure a balanced work-life dynamic; please discuss your availability with the hiring manager during the interview process
  • Proof of eligibility to live and work in the country