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    Diss, Norfolk, United Kingdom Michelle Denny Recruitment Full time £45,000

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    1 month ago

    Diss, Norfolk, United Kingdom Michelle Denny Recruitment Full time

    Complaints Manager Job DescriptionMichele Denny Recruitment is partnering with a leading group of companies in Diss to find an experienced Complaints Manager.This role offers a competitive salary package up to a negotiable £45,000 per annum, with the option to work on a hybrid or office-based basis, depending on your preference. Please note, this would be 3...

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    1 month ago

    Diss, Norfolk, United Kingdom Michelle Denny Recruitment Full time

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    1 month ago

    Diss, Norfolk, United Kingdom Michelle Denny Recruitment Full time

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    1 month ago

    Diss, Norfolk, United Kingdom Michelle Denny Recruitment Full time

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    Diss, Norfolk, United Kingdom Michelle Denny Recruitment Full time

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    Diss, Norfolk, United Kingdom Michelle Denny Recruitment Full time

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  • Complaints Resolution Specialist

    1 month ago

    Diss, Norfolk, United Kingdom Michelle Denny Recruitment Full time

    Michelle Denny Recruitment is delighted to be working with a repeat client who is looking to add a new member to their complaints department. As a Complaints Handler, you will be responsible for taking up any complaints and investigating before delivering initial findings in line with industry guidance.Our ideal candidate will be a resilient person with an...

  • Complaints Resolution Specialist

    1 month ago

    Diss, Norfolk, United Kingdom Michelle Denny Recruitment Full time

    Michelle Denny Recruitment is delighted to be working with a repeat client who is looking to add a new member to their complaints department. As a Complaints Handler, you will be responsible for taking up any complaints and investigating before delivering initial findings in line with industry guidance.Our ideal candidate will be a resilient person with an...

Complaints Resolution Specialist

2 months ago

Diss, Norfolk, United Kingdom Michelle Denny Recruitment Full time £30,000
Job Description

**Complaints Handler Role**

We are seeking a highly skilled and detail-oriented Complaints Handler to join our team at Michelle Denny Recruitment. As a Complaints Handler, you will play a crucial role in resolving customer complaints in a fair and timely manner.

Key Responsibilities:

  • Receive and investigate customer complaints through various channels.
  • Analyze complaints thoroughly and collaborate with multiple departments to find solutions.
  • Provide prompt and accurate resolutions to customer complaints, ensuring compliance with company policies and procedures.
  • Identify recurring issues or trends in customer complaints and provide feedback to relevant departments for process improvements.
  • Stay up-to-date with relevant laws, regulations, and industry standards related to customer service and complaint handling.

Requirements:

  • Proficient in customer service principles and practices, with a focus on customer satisfaction.
  • Familiarity with relevant laws, regulations, and industry standards related to customer service and complaint handling.

What We Offer:

  • A highly competitive salary of up to £30,000.
  • A dynamic and supportive work environment.
  • Opportunities for career growth and professional development.

If you are a motivated and detail-oriented individual with excellent communication skills, we encourage you to apply for this exciting opportunity.