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Salesforce Business Analyst

2 months ago

Milton Keynes, Milton Keynes, United Kingdom Focus Resourcing Full time

Job Summary:

Focusing on delivering exceptional results, we are seeking a highly skilled Salesforce Business Analyst to join our team at Focus Resourcing. As a key member of our organization, you will play a critical role in driving business growth and process improvement by leveraging your expertise in Salesforce technology.

Key Responsibilities:

  • Process Documentation and Analysis: Develop and maintain accurate documentation of existing business processes, identifying areas for improvement and implementing changes to enhance efficiency and productivity.
  • Business Needs Validation: Collaborate with stakeholders to validate business requirements, ensuring alignment with standard Salesforce functionality and identifying gaps for future development.
  • Project Execution: Lead and execute projects related to new Salesforce developments, working closely with cross-functional teams to deliver high-quality solutions.
  • Test Planning and Execution: Develop, document, and execute comprehensive test plans to assess business processes, module functionality setups, and modifications, ensuring seamless integration and optimal performance.
  • Additional Responsibilities: Perform other duties as required, contributing to the overall success of our organization.

Requirements:

  • Technical Expertise: Proven knowledge and experience in using and deploying Salesforce Cloud and Service Cloud, with a strong understanding of its associated functionality.
  • Business Analyst Experience: Minimum 1-2 years of experience in business analysis, with a strong background in Salesforce technology and a proven track record of delivering results.
  • Project Management Skills: Excellent project coordination and management skills, with the ability to plan, schedule, and manage multiple deadlines and priorities.

What We Offer:

  • Competitive Salary and Benefits: A comprehensive compensation package, including a competitive salary and a range of benefits to support your career growth and well-being.
  • Opportunities for Growth and Development: A dynamic and supportive work environment that fosters continuous learning and professional development.