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Receptionist

2 months ago


Canterbury, Kent, United Kingdom ABode Canterbury Full time

About the Role

We are seeking a friendly and welcoming Receptionist to join our team at ABode Canterbury. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our guests, ensuring their stay with us is memorable and enjoyable.

Key Responsibilities

  • Provide warm and welcoming service to guests, responding to their queries and resolving any issues promptly.
  • Manage the front desk, handling check-ins, check-outs, and room assignments efficiently.
  • Process payments, handle room key cards, and maintain accurate records.
  • Collaborate with the hotel team to ensure seamless service delivery and maintain high standards of quality.
  • Participate in ongoing training and development to enhance your skills and knowledge.

What We Offer

  • Competitive pay and service charge.
  • Opportunities for career growth and development.
  • A fun and supportive work environment.
  • Discounts on food and beverage in our hotels.
  • A confidential helpline for support and guidance.

About Us

ABode Canterbury is a stylish, four AA star 72-bedroom boutique hotel located on Canterbury High Street. We pride ourselves on providing exceptional service and creating memorable experiences for our guests. If you are a warm and welcoming individual who is passionate about delivering outstanding customer service, we would love to hear from you.