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Ophthalmology Clinical Support Assistant

2 months ago


Nuneaton, Warwickshire, United Kingdom George Eliot Hospital NHS Trust Full time
Job Summary

This is a challenging and rewarding role within the Ophthalmology department at George Eliot Hospital NHS Trust. As an Ophthalmology Clinical Support Worker, you will play a vital part in delivering high-quality patient care and supporting the clinical team in the outpatient setting and day surgery unit.

Main Responsibilities
  • Work collaboratively with the Ophthalmic team to provide a comprehensive service to patients.
  • Direct and support junior staff within the Ophthalmic team, ensuring they have the necessary skills and knowledge to perform their duties effectively.
  • Escalate any issues or concerns to the line manager in a timely and professional manner.
  • Work closely with service providers to ensure seamless delivery of the Ophthalmology service.
  • Liaise with reception staff to ensure patient records are accurately maintained and up-to-date.
  • Ensure all clinicians receive timely and accurate results.
  • Use automated and manual equipment to measure patients' spectacles, requiring a high level of hand-eye coordination and attention to detail.
About Us

George Eliot Hospital NHS Trust is a leading provider of acute healthcare services, committed to delivering high-quality, safe, and responsive care to our patients. Our values of Effective Open Communication, Excellence and Safety, Challenge and Support, Expect Respect and Dignity, and Local Health that Inspires Confidence underpin everything we do.

Benefits
  • On-site nursery for staff with children.
  • Minimum 27 days annual leave plus bank holidays.
  • Cycle to work scheme.
  • Flexible working arrangements.
  • In-house training and development opportunities.
  • Buying and selling of annual leave.
  • Subsidized restaurant and tranquillity garden.
  • Generous subsidized on-site parking.
Person Specification
  • Experience of working with the public and in a healthcare or related setting.
  • Ability to work under pressure and remain calm in challenging situations.
  • Excellent communication and interpersonal skills.
  • Ability to form positive working relationships and work as part of a team.
  • Willingness to develop self and undertake in-house study.
  • Understanding of the importance of maintaining confidentiality and adhering to infection control protocols.