Service Operations Coordinator

2 weeks ago


Redditch, United Kingdom T2M Technical Ltd Full time

Service Operations Coordinator

T2M Technical Ltd is currently looking for a Service Operations Coordinator to become part of a prominent engineering services organization. This company excels in delivering maintenance, repair, and installation solutions for a variety of engineering systems.

The successful candidate will bring experience in assisting service department functions and will have a solid grasp of operational processes.

Key Responsibilities of a Service Operations Coordinator

  • Deliver adaptable support to the team, which includes:
  • Coordinating engineer appointments
  • Evaluating and distributing service documentation to clients
  • Uploading documentation to client portals
  • Managing incoming communications and providing assistance to management
  • Serving as a liaison within the organization, connecting internal teams and clients at all levels
  • Performing general administrative tasks relevant to the role, including data entry and managing communications

Qualifications for Success as a Service Operations Coordinator

  • Background in a Service Support or Administrative capacity
  • Skilled in utilizing Business Management software
  • Customer-focused with a strong commercial awareness
  • Outstanding communication abilities, both in person and over the phone
  • Meticulous attention to detail coupled with exceptional organizational capabilities

This position offers a permanent contract with a competitive salary, commensurate with experience. The role is situated within the company's office environment, providing the chance to engage with a firm that offers engineering services for M&E systems across the country.



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