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Administrative Assistant to Specialist Nursing Teams

3 months ago


Bournemouth, Bournemouth, United Kingdom University Hospitals Dorset Full time
Position Overview

The Gastroenterology division at University Hospitals Dorset is looking for a skilled Administrative Assistant. The ideal candidate should possess strong IT skills and have familiarity with healthcare computer systems.

Previous experience in a secretarial role is crucial.


Key Attributes Required:
  • Efficient and organized
  • Excellent communication skills
  • Team-oriented
  • Able to prioritize tasks effectively
  • Maintain confidentiality and discretion
  • Capable of thriving in a fast-paced environment
  • Strong leadership abilities

Base Location:

Bournemouth and Poole

Interview Information:

Details to be confirmed

Main Responsibilities:

Collaborate closely with the nurse specialists in the gastroenterology department to deliver a proficient administrative service.

This role includes the transcription of clinical documents such as clinic letters through audio/digital dictation systems.

Handle inquiries involving sensitive documents while recognizing when to escalate issues appropriately.

Working for Our Organization:

Our values are at the core of #TeamUHD. They guide our interactions with patients, visitors, and colleagues.

University Hospitals Dorset is committed to enhancing services across the Trust, with ongoing transformations following recent mergers and the New Hospital Programme.

Some services may be relocated temporarily or permanently in the near future.

Recruiting Managers will be available to address any specific inquiries during the interview process.

Detailed Job Description and Main Duties:
  • Manage electronic calendars for Specialist Nurses.
  • Assist Specialist Nurses by relieving them of non-clinical administrative duties whenever feasible.
  • Maintain and organize patient databases, including the ability to collate, filter, and analyze data using Microsoft Excel.
  • Generate high-quality correspondence and documentation as required by the team, including reports and letters.
  • Oversee emails and take appropriate action as necessary.
Person Specification:

Qualifications:

  • Essential: GCSE in English and Maths or equivalent
  • Desirable: Supervisory qualification in supervision skills or equivalent experience

Experience:

  • Essential: NHS administrative/secretarial experience, including the establishment and maintenance of office systems
  • Desirable: Experience in team management

Personal Attributes:

  • Essential: Professional demeanor at all times, setting and upholding high personal and professional standards to foster effective working relationships.
  • Team Player
  • Approachable