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Lead Care Support Specialist
2 months ago
Position Overview
Hallmark Care Homes, a family-oriented provider of residential care facilities throughout the UK, prioritizes the significance of fostering meaningful connections. Our 20 care homes are equipped with modern amenities and supported by a committed team dedicated to ensuring a comfortable environment alongside exceptional care.
Role Responsibilities:
As a Lead Care Support Specialist, you will oversee, guide, and mentor a team of caregivers to guarantee that all residents receive exemplary care and service consistently.
Your role will be pivotal in the delivery of care within the facility, ensuring that the highest standards are maintained across all aspects, including relationship-focused care, clinical support, and specialized dementia care.
Key Duties:
Collaborate with Registered Nurses, Clinical Care Managers, and Care Managers to facilitate ongoing assessment, planning, implementation, and evaluation of resident care. Conduct supervision, performance evaluations, and management of the care team, empowering them to reach their full potential. Ensure that each resident receives the meals or dietary options they have requested, tailored to their individual needs. Assist with the admission and discharge processes for residents, including managing their personal belongings. Participate in all activities organized within the home to enhance relationship-centered care.Ideal Candidate Profile:
Exceptional. Our high ratings from residents, families, and the community reflect the quality of our team. Ethical. We adhere to our principles and operate with integrity. Qualified with an NVQ/QCF Level 3 in Health & Social Care. Possess a minimum of 2 years of experience in a caregiving role.What We Offer:
An opportunity to work with a values-driven organization that considers its people as its most valuable asset. Leading industry training and development opportunities, alongside excellent career advancement prospects. Comprehensive benefits package, including pension, life insurance, and optional healthcare. Access to our rewards and discount program – Hallmark Rewards. A focus on maintaining a healthy work-life balance.Please note that registration with Social Care Wales is a mandatory requirement for candidates applying for this role involving care responsibilities.
