Supervisor - Team Lead
6 days ago
About the Role:
The Supervisor - Team Lead will be responsible for leading a team of sales advisors to deliver exceptional customer service and drive store performance across all departments. This role requires a creative and proactive approach to ensure the delivery of the brand is in line with all visual merchandising guidelines.
Key Responsibilities:
- Lead a team of sales advisors to deliver excellent customer service and achieve sales targets.
- Proactively drive store performance across all departments, identifying opportunities for growth and improvement.
- Ensure compliance with company policies and procedures, promoting a culture of responsibility and accountability within the team.
- Maximize sales and product availability while controlling costs, ensuring the store is always well-stocked and visually appealing.
- Exceed customer expectations, delivering great customer service and driving company sales.
- Promote the company's values and culture to internal and external parties, ensuring a positive and professional image.
- Comply with all company policies and procedures at all times.
Requirements:
- Responsible and trustworthy individual with a passion for retail and people development.
- Ability to lead and motivate a team, promoting a culture of excellence and accountability.
- Confident leader who can drive results and improve store performance.
- Strong communication and interpersonal skills, with the ability to build relationships with colleagues and customers.
- Ability to work in a fast-paced environment, prioritizing tasks and managing multiple responsibilities.
- Compliance with all company policies and procedures at all times.
The Benefits:
- Competitive salary and bonus structure.
- Opportunities for career development and progression.
- Discounted gym membership and uniform allowance.
- Group-wide 20% discount across all Frasers Group brands.
- 28 days' holiday and additional bank holidays.
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