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Supervisor - Team Lead

2 months ago

Stirling, Stirling, United Kingdom USC Full time

About the Role:

We are seeking a highly motivated and experienced Supervisor to join our team at USC. As a Supervisor, you will be responsible for leading a team of sales advisors to deliver exceptional customer service and drive store performance across all departments.

Key Responsibilities:

  • Lead a team of sales advisors to achieve sales targets and provide excellent customer service
  • Drive store performance by implementing effective sales strategies and visual merchandising guidelines
  • Ensure compliance with company policies and procedures, and promote a culture of excellence within the team
  • Maximize sales and product availability while controlling costs
  • Exceed customer expectations to deliver outstanding customer service and drive company growth
  • Promote our values and culture to internal and external parties
  • Comply with all USC policies and procedures at all times

Requirements:

  • Responsible and trustworthy individual with a passion for retail and people development
  • Compliant with the ability to police procedures and policies through your people
  • Confident leader who can motivate and challenge others to deliver
  • Promote our values and culture to internal and external parties
  • Ensure store standards are complete and the store is prepared for the next trading day
  • Comply with all USC policies and procedures at all times

The Benefits:

  • Weekly/Monthly & Quarterly Commercial Bonuses
  • Stocktake Bonuses
  • Commission led bonuses across a wide range of products
  • Product and brand training from the world's top beauty brands
  • Monthly Group Rewards and Recognition
  • Long Service awards
  • Development Courses with National Qualifications
  • 28 Days Holiday
  • 40% Instore Uniform Discount
  • Discounted Gym membership
  • Group Wide 20% Discount across all Frasers Group brands