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Infrastructure Support Specialist

2 months ago

WestonsuperMare, North Somerset, United Kingdom Matchtech Full time
Job Summary

We are seeking a highly skilled Infrastructure Support Specialist to join our IT Infrastructure Support team at Matchtech. This is an exciting opportunity for a Junior Infrastructure Engineer looking to progress their career in a dynamic and supportive environment.

Key Responsibilities
  • Provide technical support and maintenance for IT infrastructure systems, ensuring high availability and performance.
  • Collaborate with internal and external customers to deliver and support technical infrastructure solutions that meet their needs.
  • Work with a range of technologies, including Linux administration, virtualization, cloud engineering, networking, Windows, monitoring, and automation.
  • Perform routine tasks associated with operating and controlling installed hardware and software across multiple platforms.
  • Use standard procedures and tools to carry out system backups and restore data as necessary.
  • Conduct monitoring, logging, and reporting tasks, acting on known errors and documented workarounds.
  • Use network management systems tools to collect routine network load and model performance statistics.
  • Manage data and other items required for processing work, ensuring proper movement, storage, and dispatch.
Requirements
  • Strong technical skills in IT infrastructure, including Linux administration, virtualization, cloud engineering, and networking.
  • Experience with monitoring, logging, and reporting tools, as well as network management systems.
  • Ability to work in a team environment and collaborate with internal and external customers.
  • Strong problem-solving skills and attention to detail.
  • Ability to learn and adapt to new technologies and processes.
What We Offer
  • A dynamic and supportive work environment.
  • Opportunities for career progression and professional development.
  • A competitive salary and benefits package.