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Business Transformation Analyst
2 months ago
About Billing Finance Ltd
Billing Finance Ltd is a family-owned vehicle financing company that specializes in providing financial solutions to customers with non-standard credit profiles. Our mission is to empower individuals and families to achieve their financial goals by offering personalized and flexible financing options.
Our Values
We are committed to the following core values:
- Customer-Centricity: We prioritize our customers' needs and strive to deliver exceptional service and support.
- Integrity: We operate with transparency, honesty, and ethics in all our business dealings.
- Collaboration: We foster a culture of teamwork, open communication, and mutual respect among our employees, customers, and partners.
About the Role
We are seeking a highly skilled Business Transformation Analyst to join our Technology and Transformation team. As a key member of our team, you will play a critical role in supporting the delivery of our multi-stream transformation program, which aims to enhance our processes, technology, and data capabilities.
Key Responsibilities
As a Business Transformation Analyst, your primary responsibilities will include:
- Supporting SCRUM teams in gathering requirements, user stories, and tasks for future increments.
- Supporting RFI/RFP processes in scoping detailed system requirements.
- Building relationships with internal and external stakeholders, including feature/product owners, through ongoing communication and engagement.
- Driving continuous improvement initiatives across the organization.
- Documenting and mapping current processes and proposed processes to identify improvements.
- Documenting business cases, including the identification and mapping of hard and soft benefits.
- Challenging and identifying opportunities to maintain positive change that supports the business strategy.
- Creating scoping documents and managing the project scope using a formal change process.
- Leading post-implementation reviews and disseminating lessons learned across the company.
- Identifying resources required to deliver the change requirements.
- Managing change risks and issues, anticipating, identifying, and escalating emerging problems to the Programme Manager.
- Providing administrative support for meetings and plans, including capture of decisions and actions.
- Maintaining knowledge of new technologies, industry trends, standards, and analysis techniques.
Why Choose Us?
Billing Finance Ltd offers a unique opportunity to work in a dynamic and fast-paced environment, where you will have the chance to make a real impact on our business and customers. As a Business Transformation Analyst, you will be part of a talented team that is passionate about delivering exceptional results and making a difference in the lives of our customers.
Eligibility Criteria
To be considered for this role, you will need to demonstrate the following experience, behavioral competencies, and our company values:
Experience and Skills
- Industry-recognized BA qualification(s).
- Working in a change management team with a strong understanding of agile/waterfall methodologies, in particular SAFe.
- Experience in supporting a transformation program focused on technological improvements, in particular with regard to APIs.
- An understanding of the adapting technological landscape and options available in the market.
- The ability to adapt communication style and draw out relevant information from a variety of sources.
- The ability to explain complex technical requirements in a clear and concise manner.
- Excellent written communication skills, in particular relating to process documentation and business case reporting.
- Proven ability to work independently and to self-initiate/problem solve.
- Working in a regulated financial environment (desirable but not essential).
- Using Monday.com as a change management tool (desirable but not essential).
- Experience with managing third-party suppliers (desirable but not essential).
Values
- We are conscious of our impact on people and the planet.
- We are kind and compassionate with our customers and with each other.
- We support financial well-being for our customers and the wider community.
