CCTV Security Operator
4 days ago
Join our team as a CCTV Night Operator and play a vital role in ensuring the smooth and effective day-to-day running of our site's Security Control room.
Key Responsibilities:- Work in partnership with all areas of the business to deliver exceptional security services and maintain a secure environment.
- Keep the Security Site Manager/Supervisor informed of incidents and ensure that agreed levels of service and contractual requirements are met.
- Act as the heart of the Centre for all operational responses to incidents, working closely with Security, Housekeeping, and M&E departments.
- Maintain a key element of the Control Room function by utilising technology to ensure the building remains secure and any suspicious activity is noted and communicated in line with standard operating procedures.
- Report incidents that require escalation to the Emergency Services and record all incidents in the MERLIN platform.
- Assist in preventing unauthorised access/egress through Service Yards.
- Conduct patrols of the premises using CCTV internally and note results in the patrol book.
- Work smart, demonstrating a pro-active work ethic, motivating the team spirit, and maintaining good morale to ensure the best performance.
- Ensure full compliance with site policies and procedures in line with the Assignment Instructions.
- Gather, deliver, and utilise open source and restricted intelligence from police teams and other sources.
- Create and maintain intelligence updates for the security team.
- Maintain the integrity of the security systems.
- Comply with data protection guidelines regarding disclosure of personal and confidential information held on the security databases.
- Answer incoming telephone calls in a timely manner and take over the switchboard after 19:00 hours.
- Ensure the work area is kept clean and tidy at all times.
- Refer any queries to the supervisor on shift.
- Ensure all security cards are locked away.
- Demonstrate a proactive and professional approach to security.
- SIA Licensed (PSS) CCTV or willing to complete relevant training.
- Knowledge of health and safety legislation and policy.
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