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Customer Service Advisor
2 months ago
Are you a motivated individual looking to start your career in the automotive industry? Do you have excellent communication skills and a passion for delivering exceptional customer service? We are seeking a talented Apprentice Customer Service Advisor to join our team at Steven Eagell Toyota Rayleigh.
About the RoleThis is an exciting opportunity to develop your skills and knowledge in a dynamic and supportive environment. As a Customer Service Advisor, you will be responsible for providing an outstanding customer experience, responding to customer inquiries, and resolving issues in a professional and courteous manner.
Key Responsibilities- Welcome and greet aftersales customers to our Centre and ensure their experience is second to none
- Participate fully in all scheduled training activities, including sessions at the Toyota Academy in Burnaston, Derbyshire
- Keep all learning logs up to date and ensure you are prepared for your learning reviews with your manager, mentor, and Learning & Development Advisor
- Get involved with all activities that raise the profile of your Centre, such as those in the community promoting the Toyota brand and attracting new customers
We offer a competitive remuneration package, including a contributory pension/life assurance scheme, training and on-going development, and the opportunity for career progression. You will also have access to a range of benefits and incentives as part of our commitment to supporting your growth and development.
Requirements- Eligibility to work in the UK
- Able to work full time to carry out the role effectively and travel (for residential block training)
We are an equal opportunities employer and welcome applications from all qualified candidates. If you are a motivated and enthusiastic individual who is passionate about delivering exceptional customer service, we would love to hear from you.
