Nightshift Parts Supervisor

3 days ago

Leicester, Leicester, United Kingdom Lids Inc Full time
{"h3">Job Summary

As a Nightshift Parts Supervisor at Lids Inc, you will be responsible for generating sales gains by providing exceptional customer service. You will learn to provide consistent and documented appraisals of sales performance, maintain a professional appearance, and control expenses within company guidelines.

Key Responsibilities
  • Produce sales gains by providing customer service and utilizing LIDS selling 101.
  • Focus on sales and customization, prioritizing customer needs at all times.
  • Offer great brand and product knowledge, taking an active interest in learning about our products to enhance customer experience.
  • Resolve customer complaints and meet or exceed Company Objectives in all individual statistics.
  • Help build a customer base that returns to the store time after time.
  • Process transactions efficiently and accurately.
Requirements
  • Maintain a professional appearance consistent with Company Dress Code Policy.
  • Protect Company assets within guidelines of LIDS Retail policies.
  • Participate in managing store inventory, including processing shipments and resetting merchandise.
  • Support and adhere to all LIDS Retail policies, procedures, and guidelines.
  • Outstanding written and verbal communication skills with a positive and welcoming approach.
  • Passionate about LIDS products with a drive to continuously learn and develop in regard to product knowledge.
  • Flexibility to work additional hours to cover sickness, holiday, or during peak periods.
  • Methodical, thorough with great attention to detail.
  • Excellent numeracy skills with the ability to operate till/EPOS systems.
  • Strong interpersonal skills and the ability to communicate verbally in a clear and professional manner.
  • Ability to lift up to 25 kg.
  • Ability to climb a ladder and work with hands overhead.
  • Ability to read and operate a computer.
  • Standing required for up to 100% of the time.
  • Ability to prove eligibility to work in the UK.
Preferred Job Required Knowledge & Skills

As with all roles, you may at times be required to carry out ad hoc duties; whether that is to support another team member, to take on additional responsibilities or to get involved in project work that may impact on the store, as well as the wider business.

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