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Retail Store Manager

2 months ago


Edinburgh, Edinburgh, United Kingdom AllSaints Full time

About the Role

The Store Leader will be responsible for leading a team of stylists to deliver exceptional customer experiences and drive sales growth in the store. This will involve coaching and developing team members, managing store operations, and ensuring that all processes are running smoothly.

Key Responsibilities

  • Lead a team of stylists to achieve sales targets and deliver exceptional customer service
  • Manage store operations, including inventory management, visual merchandising, and store maintenance
  • Coach and develop team members to improve their skills and performance
  • Work with the management team to develop and implement business strategies to drive sales growth and improve customer satisfaction
  • Manage customer complaints and feedback, and work with the team to resolve issues and improve customer satisfaction
  • Monitor and analyze sales data and customer feedback to identify trends and areas for improvement
  • Develop and implement plans to improve sales performance and customer satisfaction

Requirements

  • Proven experience in a retail management role, with a strong track record of delivering sales growth and improving customer satisfaction
  • Excellent leadership and coaching skills, with the ability to motivate and develop team members
  • Strong business acumen, with the ability to analyze sales data and customer feedback to identify trends and areas for improvement
  • Excellent communication and interpersonal skills, with the ability to work effectively with customers, team members, and management
  • Ability to work in a fast-paced environment, with a strong attention to detail and ability to prioritize tasks effectively

About AllSaints

AllSaints is a fashion retailer that is committed to delivering exceptional customer experiences and driving sales growth. We are looking for a Store Leader who is passionate about fashion and has a strong track record of delivering results in a retail management role.