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Senior Claims Handler

1 month ago


Bristol, Bristol, United Kingdom DAS Full time

About the Role

We are seeking a highly skilled Senior Claims Handler to join our team in Bristol. As a Senior Claims Handler, you will be responsible for handling a diverse range of claims, providing excellent customer service, and working closely with internal and external stakeholders.

Key Responsibilities

  • Manage a varied caseload of legal expenses claims, ensuring timely and accurate resolution.
  • Provide clear and concise information to customers, business partners, and internal stakeholders.
  • Develop and maintain knowledge of ARAG products and policies to make informed decisions on claims outcomes.
  • Work collaboratively with colleagues to achieve team goals and objectives.

About You

We are looking for a candidate with:

  • Excellent customer service skills and a drive to work in a fast-paced environment.
  • Experience in working in a claims environment in general insurance or legal services.
  • A calm and patient manner when dealing with challenging and emotional claims.
  • Excellent verbal and written communication skills.

What We Offer

We offer a comprehensive benefits package, flexible working arrangements, and opportunities for career development and growth. If you are a motivated and customer-focused individual, we encourage you to apply for this exciting opportunity.