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Customer Service Representative

2 months ago


Galashiels, Scottish Borders, United Kingdom Next Full time

About the Role:

To be a successful Sales Team Member at Next, you will:

  • Provide exceptional customer service, ensuring a positive shopping experience for all customers.
  • Develop a strong knowledge of our products and services, sharing your passion and expertise with customers.
  • Work collaboratively with the store team to achieve sales targets and maintain a high level of customer satisfaction.
  • Take ownership of your development, identifying areas for improvement and seeking opportunities for growth.

About You:

  • You are a great communicator, always looking for ways to help and support your colleagues and customers.
  • You are friendly, calm, and efficient, even in a fast-paced environment.
  • You are excited about the challenge of a varied and dynamic role, with opportunities to learn and develop new skills.
  • You are flexible, supportive, and always willing to go the extra mile to achieve results.

What We Offer:

  • A competitive salary and benefits package.
  • Ongoing training and development opportunities.
  • A supportive and collaborative team environment.
  • The chance to work for a leading retailer with a strong commitment to customer service.