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Operations Manager

2 months ago

Derby, Derby, United Kingdom Hatched Recruitment Group Full time

About the Role:

An exciting opportunity has arisen for a dynamic and experienced Facilities Management Director to lead and deliver a responsive and efficient facilities management service across a diverse portfolio of properties.

This role requires strategic oversight and operational management to ensure all properties are safe, compliant, and well-maintained, while offering value for money.

You will lead a team of FM managers and be responsible for developing policies, overseeing budgets, and ensuring high standards in health and safety, building compliance, and service delivery.

Key Responsibilities:

  • Lead and manage the facilities management function across multiple locations, ensuring efficient service delivery and compliance with statutory requirements.
  • Oversee the performance of FM teams, driving continuous improvement and ensuring staff are well-trained and motivated.
  • Prepare, monitor, and control budgets, ensuring financial objectives are met while delivering quality services.
  • Develop and implement strategies to drive innovation, enhance service delivery, and identify commercial opportunities.
  • Manage contracts and partnerships with service providers, ensuring high standards and value for money.
  • Lead on city-wide projects including secure document management, security services, and compliance auditing.
  • Maintain robust health and safety protocols across all locations, ensuring a safe working environment for all staff and visitors.
  • Collaborate with senior leadership and key stakeholders to ensure facilities management aligns with wider organisational objectives

About You:

We are looking for a forward-thinking leader with a proven track record in facilities management.

You will have experience managing diverse teams and a strong understanding of building compliance, health and safety regulations, and operational budgets.

Your excellent communication skills will enable you to build strong relationships with key stakeholders and partners, and your strategic mindset will help drive continuous improvement in service delivery.

Essential Skills and Experience:

  • Significant experience in a senior facilities management role.
  • Proven ability to manage budgets and deliver cost-effective solutions.
  • Strong leadership and team management skills.
  • In-depth knowledge of health and safety legislation and building compliance.
  • Experience managing contracts and service providers.
  • Excellent communication, negotiation, and organisational skills