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Evening Technical Service Specialist

2 months ago


King's Lynn, Norfolk, United Kingdom Virgin Media O2 Full time £29,000 - £36,200

Join Our Team
Become a part of our dedicated team of Technical Service Specialists (internally referred to as Field Technicians) and enjoy a competitive remuneration package starting at £29,000, with additional earnings from overtime (averaging £4,700) and performance-related bonuses of £2,500.

No Experience Necessary
We provide comprehensive training in all job aspects and assign a mentor to ensure your success. After completing our extensive training program, you will benefit from a favorable work-life balance with a 4-day work week totaling 37.5 hours (Monday to Saturday), featuring a mix of 7.5 and 10-hour shifts.

Your Role
Become the go-to expert for installations, troubleshooting, and delivering exceptional customer service.

  • Join the UK's leading broadband network and a highly regarded mobile brand.
  • Be part of diverse, high-performing teams that prioritize equity and inclusion in all aspects of our operations.
  • We encourage you to be your authentic self throughout your journey with us.

Requirements
Possess a valid UK Manual driving license with no more than 8 penalty points.

  • We seek organized individuals with a strong customer focus, motivated to assist others.

Benefits
We understand that benefits extend beyond mere compensation. We offer a comprehensive range of support, rewards, and tools designed to help you prioritize what truly matters.

  • Competitive salary of £29,000, with potential earnings exceeding £2,500 based on performance, plus a company vehicle.
  • Enjoy 25 days of annual leave, including your birthday.
  • Participate in a top-tier pension scheme with contributions matching up to 10%.
  • Access to wellness benefits, including the Unmind App, BUPA medical coverage (with options to upgrade for family protection), and critical illness insurance.
  • Life insurance and a comprehensive healthcare plan.
  • Support for various family situations, including neonatal leave, excellent maternity and paternity policies, and carer's leave.

Next Steps
Upon submitting your application, if successful, you will receive a call from one of our recruiters to discuss the role in greater detail and guide you through a competency-based telephone interview.

During the application process, you will have the opportunity to indicate any adjustments you may require to support your recruitment journey.