Employee Benefits Specialist

3 weeks ago

Chichester, West Sussex, United Kingdom GB035 Mercer (UK) Limited Full time

About the Role

We are seeking an experienced Employee Benefits Analyst to join our Protections team in Chichester. As an Employee Benefits Analyst, you will play a key role in advising corporate clients on all aspects of insured benefits relating to Protections, such as Group Life, Group Risk, Income Protection, and Critical Illness.

Key Responsibilities

  • Support the consulting team in gathering, organising, entering and analysing data to be used for various client projects
  • Partner with internal/ external stakeholders to achieve the best service for clients
  • Deal with client and member queries (verbal and written), with support as appropriate in line with service level agreements
  • Champion continuous improvement within your team/location
  • Develop and maintain appropriate technical and market knowledge
  • Quality check work for junior colleagues
  • Attend client meetings as required
  • Act as a training and technical referral for colleagues

Requirements

  • Previous administrative experience in a professional services environment (Employee Benefits, Financial Services or Protections / Healthcare is preferred)
  • A good understanding of Microsoft applications such as Excel, Word and Outlook
  • Excellent written and oral communication skills
  • Ability to work with numbers
  • Excellent planning and organisation skills with the ability to work to deadlines
  • Ability to work on own and as a team player, establishing good rapport with clients and colleagues

What We Offer

  • We offer and embrace a hybrid working model that nurtures a collaborative working environment in the office 3 days per week allowing 2 days per week to be spent working on a remote basis.
  • Competitive Benefits Package including: 25 days annual leave, up to 4 days of flexible bank holidays, excellent pension contributions, private medical cover, life assurance, income protection, employee assistance program, plus a range of flexible benefits including the option to buy or sell up to 5 days holiday per year, cycle to work, dental insurance, health assessments plus many more.

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