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Transit Standards Team Leader
2 months ago
Job Reference: CL/WB/05-09/1295/2
Location: Site Based
Job Overview
OCS UK & Ireland is a leading facilities management company with a turnover of £1.7bn and 50,000+ colleagues. We deliver innovative, award-winning services including Cleaning, Catering, Security, Technical services, Energy Management and compliance, front of house, landscaping, logistics, waste management and pest control services to the public and private sectors.
Key Responsibilities:
- Conduct quality audits and checks for mobile in-transit cleaning operatives to ensure they meet client specifications and output standards.
- Identify and deliver coaching and development needs of in-transit operatives, supporting the roll-out of new initiatives.
- Report and share movements, interactions, and findings with the management team.
- Continuously improve in-transit standards, processes, and methods of work to maximize effectiveness and efficiency.
- Provide feedback and coaching to in-transit staff as needed.
About You:
- Applicants must have the right to work in the UK
- Previous experience as an Auditor, Coach, Team Leader, or Supervisor is desirable but not essential.
- Excellent customer service and people skills.
- Able to work to deadlines and prioritize tasks, with flexibility in working hours and days.
- Excellent attention to detail is required.
- Comfortable and experienced in engaging with, challenging professionally, and providing constructive feedback to the operative workforce.
- Eperience in supervising a team is essential.
Benefits
- Wide range of retail discounts
- Discounted gym membership
- Join our Cycle to Work scheme
- Access to "CHROMA", our internal colleague-led diversity and inclusion community – join a committee or take part in our events
- Access to internal Mental Health First Aiders
- Immediate access to "Opportunity", our internal Learning and Development platform
- Required professional membership fees paid for
- Win monthly Superstar Awards