Support Professional

6 days ago

Darlington, Darlington, United Kingdom Home Group Full time
About the Role

We are seeking a dedicated and compassionate Support Professional to join our team at Home Group. As a Support Professional, you will play a vital role in supporting our customers who have complex needs and/or mental health to develop their skills and live more independently in the community.

Key Responsibilities
  • Assist customers with practical, daily living tasks to develop their independence and help them achieve their goals and aspirations.
  • Support customers with mental health and/or complex needs, providing a safe and non-judgmental space for them to express themselves.
  • Help customers with daily living activities such as making meals, shopping, budgeting, and maintaining their tenancy.
  • Carry out risk assessments, support planning, goal setting, and regular reviews to ensure our customers receive the best possible support.
  • Build strong relationships with customers, colleagues, and other stakeholders to provide a holistic support service.
Requirements
  • Passion for supporting customers to live their best life, working together with an eye for detail.
  • Experience of caring for others, either in a professional or personal capacity.
  • Ability to work on your own initiative, remain calm under pressure, and have a resilient approach.
  • Flexibility to adapt to changing circumstances and priorities.
  • Valid driving license and access to a vehicle insured for business purposes.
What We Offer
  • A competitive salary and benefits package, including a health cash plan and over 800 high street discounts.
  • Ongoing training and development opportunities to help you grow your career.
  • A supportive and inclusive work environment, with a strong focus on wellbeing and work-life balance.
  • The opportunity to make a real difference in the lives of our customers and contribute to a team that is passionate about delivering excellent support services.

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