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Mental Health Support Team Administrator

2 months ago

Basildon, Essex, United Kingdom NELFT NHS Foundation Trust Full time

About NELFT NHS Foundation Trust

NELFT NHS Foundation Trust is a leading provider of community and mental healthcare services in North East London, Essex, Kent, and Medway. We are committed to delivering high-quality care to our patients and are proud of our Good rating from the Care Quality Commission (CQC).

Job Overview

We are seeking an experienced Administrative Support Role for Mental Health Services to join our team in South West Essex. As a key member of our Mental Health Support Team (MHST), you will play a vital role in supporting the development and administration of our services.

Main Responsibilities

  • Support the development and administration of MHSTs in South West Essex
  • Use System One or similar to interrogate patient information and update accordingly
  • General administrative duties, including preparation of patient letters, sorting incoming/outgoing post, management of emails, and other administrative tasks
  • Minute-taking at meetings as requested by the operational manager
  • Liaising with members of staff, including clinicians and senior managers
  • Knowledge and experience of Microsoft applications, such as email, teams, Excel, and Word

Essential Criteria

  • Good organizational and administrative skills
  • Great telephone manner and customer service skills
  • Administrative experience essential, experience within the NHS desirable

Working for NELFT

NELFT is committed to providing a supportive and inclusive work environment. We offer a range of benefits, including flexible working arrangements, access to our employee assistance program, and a commitment to supporting our employees' wellbeing.

What We Offer

  • A supportive and inclusive work environment
  • Flexible working arrangements
  • Access to our employee assistance program
  • A commitment to supporting our employees' wellbeing

How to Apply

If you are a motivated and organized individual with a passion for delivering high-quality administrative support, we encourage you to apply for this exciting opportunity. Please submit your application, including your CV and a covering letter, to [insert contact information].