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Gas Support Specialist

2 months ago

Charlestown of Aberlour, Moray, United Kingdom StartMonday Full time
Gas Engineer Technical Support Advisor

As a Technical Support Gas Engineer at StartMonday, you will provide expert advice to heating engineers across the UK, leveraging your technical expertise to drive customer satisfaction.

Key Responsibilities:
  • Provide technical support to engineers, installers, consultants, and third parties via phone and email
  • Collaborate with a leading boiler manufacturer to resolve technical issues and improve customer satisfaction
Requirements:
  • Experienced customer-focused Gas Engineer, Heating Engineer, Gas Trainer, Heating Advisor, or Installer
  • Knowledge of heating system design and experience with boiler fault-finding
  • Strong technical skills, with ability to interpret and understand technical data and drawings
  • Excellent communication and interpersonal skills
  • Basic computer skills and ability to work independently in a busy environment
Benefits:
  • Competitive basic salary
  • On-call bonus
  • 33 days holiday, plus extra holidays for your birthday and additional days for each year of service
  • Initial and ongoing training and associated benefits

As a valued member of our team, you will have the opportunity to develop your skills and expertise, while contributing to the success of our company.