Front Desk Associate

2 days ago

Broadway, Worcestershire, United Kingdom The Lygon Arms Full time
Receptionist - The Lygon Arms Hotel

We are seeking a skilled and enthusiastic Receptionist to join our team at The Lygon Arms Hotel in Broadway, Worcestershire. As a Receptionist, you will be the first point of contact for our guests and will be responsible for ensuring their stay with us is nothing short of exceptional.

What We Offer:
  • Competitive annual salary of £24,960
  • Service charge paid monthly, circa £2,500 per annum (non-contractual)
  • Free team meals included on duty
  • Awards of Excellence recognition
  • Length of service gifts
  • Cashback healthcare cover after probation
  • Continued career development with recognised training providers
  • Team Rate at our Iconic Hotels
  • Generous friends and family rate at Iconic Luxury Hotels
  • 25% discount on all Food and Beverage
  • Discount on Spa treatment and products
  • Refer a friend incentive
  • Cycle to work scheme
  • Employee assistance programme
  • Team social events, seasonal gifts and much more...
Responsibilities:
  • Deliver exceptional guest service, ensuring every guest leaves happy
  • Be intuitive and proactive in seeking opportunities to go above and beyond for our guests
  • Develop expert knowledge of our hotel amenities and services, staying up-to-date with our latest offerings to drive sales
  • Work collaboratively as part of a team, treating others like family and proactively lending a hand when needed
About You:

We are looking for a candidate with a genuine passion for hospitality and guest service. If you thrive in a fast-paced environment and are committed to delivering exceptional experiences, we'd love to hear from you.

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