Retail Operations and Licensing Coordinator

1 month ago

Birmingham, Birmingham, United Kingdom Villa Park Full time

Department: Retail & Licensing

Hours of Work: 35 hours per week (includes some evenings and weekends)

Contract Type: Permanent

Salary: £22,000 - £24,000 per annum depending on experience

Location: Villa Park/Bodymoor Heath Training Ground

1. Overview of the Department

The Retail Team is tasked with executing front-line sales, enhancing revenue generation for the organization, and upholding retail standards through effective back-office operations. We are currently seeking to enhance our workforce, and the successful candidate will operate in a vibrant setting, playing a crucial role in shaping the initial impression of the Aston Villa Club Shop as part of a high-performing team.

2. Role Responsibilities

An exciting opportunity has arisen for a Retail & Licensing Administrator to become a part of our team located at Villa Park/Bodymoor Heath Training Ground. This position will encompass all relevant retail administration duties and address customer inquiries as they occur. Key responsibilities include managing stock levels, processing external wholesale orders, and overseeing internal orders for new merchandise.

You will be tasked with generating various reports on a weekly, monthly, or match-by-match basis, ensuring timely distribution to internal departments. Collaboration with the finance team will be essential, including raising invoices and managing purchase order queries.

3. Candidate Profile

The ideal applicant will possess experience in a fast-paced retail setting, demonstrating a solid background in administrative functions. Proficiency in Microsoft applications, particularly retail systems, Outlook, Word, Excel, and PowerPoint, is essential. Experience in generating reports focused on inventory management and analyzing sales data is preferred.

This role demands strong organizational capabilities and the ability to swiftly adapt to changing circumstances. Candidates must exhibit exceptional multitasking and prioritization skills, delivering outstanding customer service. Excellent written and verbal communication skills are required, ensuring clarity and accuracy when interacting with internal and external stakeholders, fostering successful relationships across various levels.

Application Requirements

As part of your application, please ensure you upload your CV and Cover Letter.

Equality and Diversity Commitment

Aston Villa Football Club celebrates diversity and is committed to providing equal opportunities for all. We are proud to be a Disability Confident employer and fully support The FA's Football Leadership Diversity Code.

We welcome applications from all candidates regardless of age, race, disability, gender reassignment, pregnancy and maternity, sexual orientation, marriage and civil partnership, sex, and religion or belief.

Safeguarding Commitment

Aston Villa Football Club is dedicated to safeguarding children and vulnerable adults within our organization. We adhere to Safer Recruitment processes, and for certain roles, a satisfactory enhanced disclosure via the Disclosure & Barring Service may be required prior to commencing employment.

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