Senior Risk and Control Officer
4 weeks ago
Job Summary
This Senior Vice President role is a strategic and execution-oriented management position accountable for quality assurance of control, monitoring, and testing design. The successful candidate will report into the Program Director for the Strategy, Governance and Automation (SGA) team and be responsible for building a team to begin QA execution late 2024 and early 2025.
Key Responsibilities:
- Supports the Controls Testing Utility by ensuring the quality of Control Design Assessments (CDA), Monitoring Design Assessments (MDA), and Testing Design Assessments (TDA).
- Manages the Quality Assurance team, including hiring, developing processes, and overseeing QA work and reporting of QA results.
- Performs decision-making of QA activity, including approving/signing-off, undertaking escalations, and owning Internal Audit and issue management related actions.
- Maintains resource forecast for own team as well as forecasting for successful QA execution.
- Handles interactions with senior managers at Director or Managing Director levels.
- Develops and drives quality-checking routines to ensure compliance with all relevant policies, operating guides, and owned control testing.
- Supports team members on topics ranging from testing design and execution to performance management and control testing platforms basics.
- Helps driving continuous improvements in accuracy, efficiency, timeliness, and quality of MCA control design assessment and controls testing.
- Maintains relationships and drives accountability with partners and stakeholders to drive control testing's success in support of the business's strategy.
- Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citi, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.
- Supports other relevant work efforts of department where needed and as directed by their manager.
Requirements:
- 10+ years relevant experience, 5+ years in Risk & Controls roles, 5+ years of direct management experience preferred.
- Good understanding of MCA (Managers Control Assessment) framework and processes including Control Design Assessment (CDA), Monitoring Design Assessment (MDA), and Testing Design Assessment (TDA).
- Advanced skills in MS Word, MS Excel, MS PowerPoint, and MS SharePoint.
- Prior experience in Quality Assurance and the QUEST platform is preferred.
- Effective communication, written and presentation skills.
- Outstanding people and relationship management skills with the ability to influence others and foster a sense of collaboration.
- Independent thinker and able to perform a credible challenge of businesses/functions.
- Ability to work effectively on virtual teams, including across different geographies and time zones preferred.
Travel Requirement:
- Less than 10%.
Education:
- University degree preferred.
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