Digital Health Account Manager

4 days ago

London, Greater London, United Kingdom Digitas Health Full time
Job Description

At Digitas Health, we're pushing the boundaries of what's possible in healthcare marketing. We believe that innovative technology, data-driven insights, and compelling storytelling can inspire people to change their behavior. As an Account Manager, you'll be at the forefront of this movement, building strong relationships with our clients and delivering exceptional results.

Key Responsibilities
  • Act as the primary point of contact for multiple healthcare accounts, working closely with our integrated digital team to execute campaigns and deliver results.
  • Develop and maintain strong relationships with clients, ensuring they feel valued and supported throughout the project lifecycle.
  • Stay up-to-date with the latest developments in healthcare and technology, using this knowledge to inform our strategic and creative vision.
  • Exercise caution and critical thinking when evaluating client requests, ensuring we deliver high-quality work that meets their needs and expectations.
  • Manage client expectations, providing clear guidance on what's possible, by when, and at what cost.
  • Collaborate with our project management team to develop and implement timelines, prepare project scopes, and conduct financial reporting.
  • Take ownership of project trafficking, ensuring resources are booked and briefed in a timely fashion.
  • Prepare for and contribute to internal and client status meetings, ensuring all necessary documentation is prepared and ready for discussion.
Qualifications
  • Passion for healthcare, emerging technology, and innovation.
  • Ability to thrive in a fast-paced environment, assimilating complex information quickly and making informed decisions.
  • Experience in co-leading project teams to plan and deliver digital campaigns, supporting the development of multi-channel, multi-faceted, multi-market strategies.
  • Understanding of the importance of data and insights, with the ability to work with our digital strategists to provide competitive insights and drive results.
  • Strong communication skills, with the ability to tell compelling stories and pull together contributions from various stakeholders into a cohesive narrative.
  • Self-starter with the ability to show initiative, prioritize tasks, and know when to ask for help.

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