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Customer Service Representative

2 months ago

Ipswich, Suffolk, United Kingdom Pioneer Pump Solutions Full time
Pioneer Pump Solutions - Join Our Team

We are seeking a highly skilled and experienced professional to join our regional operation team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional service and solutions to our customers, ensuring their needs are met and exceeded.

Key Responsibilities:
  • Install pumps on-site, engineered to provide bespoke solutions to client requirements
  • Provide service and breakdown response to customers, both in and out of normal working hours
  • Work collaboratively with our sales and operations team to deliver outstanding service and solutions
  • Hold an HNC or City & Guilds in an engineering discipline, with a mechanical bias
  • Have previous knowledge and experience in an engineering and/or mechanical environment, especially with mechanical and diesel pumping equipment
What We Offer:
  • Company vehicle provided
  • Contributory Pension Scheme
  • Overtime
  • Life Assurance
  • Extensive training

We are looking for a can-do attitude, with the ability to work flexibly to help colleagues. If you have a strong background in engineering and a passion for delivering exceptional customer service, we would love to hear from you.