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Representations Officer
1 month ago
We are seeking a skilled and experienced Parking Enforcement Specialist to join our team at Belmont Recruitment. As a key member of our parking services team, you will be responsible for investigating and responding to parking-related correspondence, including formal and informal representations and appeals.
Key Responsibilities:
- Investigate and respond to parking-related correspondence, including formal and informal representations and appeals.
- Ensure parking enquiries are dealt with in a timely and efficient manner, in line with statutory processes and timescales.
- Attend external adjudication hearings and provide evidence as required.
- Authorise the cancellation of and initiate refunds as a result of PCNs being cancelled.
Requirements:
- Proven experience in working in a customer service or administrative environment.
- Experience of analysing data to inform decisions using computer systems and databases.
- Effective interpersonal skills and ability to represent the parking team with officers at all levels.
- Excellent customer service skills and confidence with both written and verbal communication.
- Full understanding of TMA 2004 & RTA 1991.
What We Offer:
We offer a competitive salary and a range of benefits, including the opportunity to work with a dynamic and experienced team. If you are a motivated and experienced professional looking for a new challenge, please submit your application today.
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