Representations Officer

3 months ago


Southwark, United Kingdom CRA GROUP LIMITED Full time

3 months contract with Southwark Council_

**Job Summary**:

- To undertake the quasi-judicial role of a Representations Officer and makes decisions on the enforcement of Penalty Charge Notices (PCNs) up to and including those which have been transferred to the Enforcement Agents following County Court action.
- To provide a high-quality service in terms of clerking and providing the Council’s evidence to the Environment & Traffic Adjudicators the independent parking appeals tribunal in accordance with the legal framework, Tribunals Rules and Procedures and County Court Civil Procedure Rules (CPR) 75.

**Key Duties/Accountabilities**:

- To investigate and draft responses to complex complaints & appeals made against Penalty Charge Notices (PCN) at all stages of the Statutory process, including representations and debt recovery (County Court action).
- To interview the complainant and conduct home or site visits where necessary.
- To learn lessons from complaints/appeals and, in conjunction with the parking services management team, implement changes that result in improved service delivery across the parking service and work with senior managers to ensure these changes are implemented.
- To act as an advisor to the ETA appeals service in the deliberations of cases.
- To attend on the Council’s behalf a selection of personal hearings at the independent adjudicator and present the Council’s evidence.

**Essential Experience Required**:

- Must have 6 months (or more) experience in dealing with Formal Representations and/or informal appeal against PCN (issued by a London Local Authority). Full understanding of TMA 2004 & RTA 1991.

**Additional information to note**:

- The grade of the post has been set at Grade 7 using the Council’s local grading scheme.
- The closing date for this position is_**_09/07/23._



  • Southwark, United Kingdom Belmont Recruitment Full time

    Job Title: Representations OfficerWe are seeking a highly skilled and experienced Representations Officer to join our team at Belmont Recruitment. As a Representations Officer, you will be responsible for investigating and responding to parking-related correspondence, including formal and informal representations and appeals.Key Responsibilities:Investigate...


  • Southwark, United Kingdom Belmont Recruitment Full time

    Job Title: Representations OfficerWe are seeking a highly skilled and experienced Representations Officer to join our team at Belmont Recruitment. As a Representations Officer, you will be responsible for investigating and responding to parking-related correspondence, including formal and informal representations and appeals.Key Responsibilities:Investigate...


  • Southwark, United Kingdom Fox Morris Group Full time

    HYBRID WORKING Fox Morris are working with Southwark Council in relations to finding a Representations Officer to start work ASAP! **Responsibilities** - Must have 6 months (or more) experience in dealing with Formal Representations and/or informal appeal against the PCN (issued within London). - Full understanding of TMA 2004 & RTA 1991 is required. You...


  • Southwark, United Kingdom Hatched Recruitment Group Full time

    Representations Officer Southwark Job Role As a member of the Parking appeals and representations team, they deliver a timely and effective service for the Parking and Network Management team and the wider council. The post holder will be expected to produce work to a consistently high standard and to use their experience, knowledge and aptitude to weigh...


  • Southwark, United Kingdom CV-Library Full time

    Representations Officer Southwark Job Role As a member of the Parking appeals and representations team, they deliver a timely and effective service for the Parking and Network Management team and the wider council. The post holder will be expected to produce work to a consistently high standard and to use their experience, knowledge and aptitude to weigh...


  • Southwark, United Kingdom Hatched Recruitment Group Remote Work Freelance Full time

    Representations OfficerSouthwark Job Role As a member of the Parking appeals and representations team, they deliver a timely and effective service for the Parking and Network Management team and the wider council. The post holder will be expected to produce work to a consistently high standard and to use their experience, knowledge and aptitude to weigh up...


  • Southwark, United Kingdom Belmont Recruitment Full time

    {"title": "Representations Officer", "description": "Parking Enforcement SpecialistWe are seeking a skilled and experienced Parking Enforcement Specialist to join our team at Belmont Recruitment. As a key member of our parking services team, you will be responsible for investigating and responding to parking-related correspondence, including formal and...


  • Southwark, United Kingdom Belmont Recruitment Full time

    {"title": "Representations Officer", "description": "Parking Enforcement SpecialistWe are seeking a skilled and experienced Parking Enforcement Specialist to join our team at Belmont Recruitment. As a key member of our parking services team, you will be responsible for investigating and responding to parking-related correspondence, including formal and...


  • Southwark, United Kingdom CV-Library Full time

    Good Afternoon, I am currently representing Southwark Council, who are offering an initial temporary contract for a period of 3-6 months with a view to be extended or offered a permanent position for the right candidate at a rate of £19.11 which is negotiable dependent upon experience. We are looking for a Representations Officer this role will be:...


  • Southwark, United Kingdom Belmont Recruitment Remote Work Freelance Full time

    Good Afternoon, I am currently representing Southwark Council, who are offering an initial temporary contract for a period of 3-6 months with a view to be extended or offered a permanent position for the right candidate at a rate of £19.11 which is negotiable dependent upon experience. We are looking for a Representations Officer this role will be: SE1...


  • Southwark, United Kingdom Fox Morris Group Full time

    HYBRID WORKING Fox Morris are working with Southwark Council in relations to finding a Parking Appeals Officer to start work ASAP! **Responsibilities** - Must have 6 months (or more) experience in dealing with Formal Representations and/or informal appeal against the PCN (issued within London). - Full understanding of TMA 2004 & RTA 1991 is required. You...


  • Southwark, United Kingdom Unity Recruitment Full time

    Parking Appeals Officer Job Description **Job Summary:** We are seeking a highly skilled Parking Appeals Officer to join our team at Unity Recruitment. As a Parking Appeals Officer, you will be responsible for providing a responsive service to users of parking services, dealing with correspondence, appeals, permits, telephone calls, income, refunds,...


  • Southwark, United Kingdom Unity Recruitment Full time

    Parking Appeals Officer Job Description **Job Summary:** We are seeking a highly skilled Parking Appeals Officer to join our team at Unity Recruitment. As a Parking Appeals Officer, you will be responsible for providing a responsive service to users of parking services, dealing with correspondence, appeals, permits, telephone calls, income, refunds,...


  • Southwark, United Kingdom Unity Recruitment Full time

    Parking Appeals Officer Must have good working knowledge on Parking Appeals Key result areas/overview: Parking Appeals officers are there to provide a responsive service to users of parking service Dealing with correspondence, appeals, permits, telephone, calls, income, refunds, complaints, court & bailiffs To represent the client where necessary at...


  • Southwark, United Kingdom Colbern Limited Full time

    Parking Appeals and Representations OfficerWe are seeking an experienced Parking Appeals and Representations Officer to join our team at Colbern Limited. As a key member of our Parking Appeals and Representations team, you will be responsible for delivering a timely and effective service for the Parking and Network Management team and the wider council.Key...


  • Southwark, United Kingdom Colbern Limited Full time

    Parking Appeals and Representations OfficerWe are seeking an experienced Parking Appeals and Representations Officer to join our team at Colbern Limited. As a key member of our Parking Appeals and Representations team, you will be responsible for delivering a timely and effective service for the Parking and Network Management team and the wider council.Key...


  • Southwark, United Kingdom CV-Library Full time

    Parking Appeals Officer Must have good working knowledge on Parking Appeals Key result areas/overview: Parking Appeals officers are there to provide a responsive service to users of parking service Dealing with correspondence, appeals, permits, telephone, calls, income, refunds, complaints, court & bailiffs To represent the client where necessary at...

  • Professional Advisor

    3 weeks ago


    Southwark, United Kingdom Colbern Limited Full time

    Representations Officer Southwark Contract £19.11 per hour Our client is looking for an experienced Representations Officer. Must have 6 months (or more) experience in dealing with Formal Representations and/or informal appeal made against the PCN (issued within London). Full understanding of TMA 2004 & RTA 1991 is required. PURPOSE OF THE JOB As a member...


  • Southwark, United Kingdom Unity Recruitment Full time

    Parking Appeals Officer Must have good working knowledge on Parking Appeals Key result areas/overview:Parking Appeals officers are there to provide a responsive service to users of parking service Dealing with correspondence, appeals, permits, telephone, calls, income, refunds, complaints, court & bailiffs To represent the client where necessary at...


  • Southwark, United Kingdom Unity Recruitment Full time

    Parking Appeals Officer Job DescriptionJob Summary:We are seeking a highly skilled Parking Appeals Officer to join our team at Unity Recruitment. As a Parking Appeals Officer, you will be responsible for providing a responsive service to users of parking services, dealing with correspondence, appeals, permits, telephone calls, income, refunds, complaints,...