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Floor Supervisor

2 months ago

London, Greater London, United Kingdom Franco's London Full time

Floor Supervisor - Central London

An exceptional opportunity is available for a skilled Floor Supervisor to become a vital part of our Front of House team at Franco's.

What we offer:

  • Competitive hourly wage ranging from £16.00 to £17.00 or an annual salary of £38,000 to £40,000 plus an annual bonus
  • Flexible working hours, with options for part-time, full-time, or casual shifts - Full-time roles approximately 44 hours per week
  • Closed on Sundays, with time off during major holidays including 10 days over Christmas and 4 days over Easter
  • 28 days of paid leave (including bank holidays) plus additional days based on tenure
  • Opportunities for training and development, including company-sponsored courses
  • Structured career advancement planning through the 'Flow Hospitality' platform
  • Potential for growth within our restaurant group
  • Complimentary meal for two upon successful completion of probation
  • 50% discount available at all restaurants within the group
  • Company-provided sick pay
  • Pension scheme participation
  • Uniforms supplied and cleaned
  • Complimentary meals during shifts
  • Employee referral program
  • Recognition programs for Employee of the Quarter and Year
  • Annual staff celebration event
  • WSET certification or equivalent experience is advantageous

About Franco's:

Established in 1946, Franco's is renowned as one of London's pioneering Italian restaurants, specializing in both traditional and modern Italian cuisine. Located in a prime area, Franco's is a family-run establishment with a sister venue that shares our commitment to excellence.


Your contributions to the team:

  • Proven experience as a Head Waiter or Supervisor in a dynamic environment, managing 80 to 120 covers per service
  • Exceptional skills in training, coaching, and delegation
  • Strong leadership capabilities
  • Outstanding sales and customer service expertise
  • Ability to identify and implement sales improvement opportunities
  • High awareness and proactive approach to guest needs
  • In-depth knowledge of various grape varieties and wine styles
  • Expertise in spirits and classic cocktails
  • Motivated, committed, and results-driven with a positive attitude
  • Diverse experience that enriches the team
  • Enthusiastic and eager to learn
  • Familiarity with the reservation system Sevenrooms

Note: Candidates must have the right to work in the UK. We are currently unable to provide sponsorship. Applications submitted without a CV will not be considered. If you do not receive a response within 5 working days, it is likely that your application has not been successful.