Quality and Deployment Lead

3 weeks ago

London, Greater London, United Kingdom McDonald's Full time
The Opportunity

We are seeking a highly skilled Quality and Deployment Lead to join our team in the UK and Ireland. As a key member of our Technology team, you will be responsible for the deployment of local software, updates, patches, and activating the latest features for our restaurants from our global restaurant and digital platforms.

Key Accountabilities
  • Develop and implement the UK and Ireland technology quality assurance strategy and delivery.
  • Ensure the effective management of our managed test partners against all aspects of the contract.
  • Collaborate with supplier management to maintain scorecards and other KPIs to ensure standards are maintained and an ongoing cycle of continuous improvement.
  • Drive automation of our core services with our Managed Test Service (MTS) partner.
  • Work with our partners and platform team to introduce a test approach and governance for Agile projects, local product releases, and a continuous deployment model.
  • Responsible for test labs (physical and virtual across the UK), tech seed restaurants, piloting, and ensuring that testing is fully able to simulate restaurant environments across all restaurant topologies.
  • Work closely with the wider Technology department to ensure that restaurants are appropriately configured for any new software deployments.
  • Accountable for deployment readiness; ensuring restaurants &/or our partners complete the checks which need to be performed ahead of any deployment.
  • Accountable for the scheduling, coordinating, and managing of new local product software releases.
  • Responsible for activating new features in existing software releases, this may include piloting, canary releases, or A/B testing.
  • Manage budgets associated with testing and that monthly utilisation is managed efficiently.
  • Develop talent and career progression across the test function. Ensure that succession planning is in place and that there are no key person dependencies.
  • Responsible for the resolution of issues/defects that impede testing across all portfolios and ensuring that defect tracking tools are fully documented and well maintained.
  • Responsible for regular and effective management reporting for the test function.
About the Team

You will work as part of the Deployment & Testing team which forms part of the wider Technology team for the UK and Ireland and Global business. We are a high-energy team, looking for an individual who can add their talent and personality to make us even better.

About the Role

This is an exciting opportunity to join a dynamic team and contribute to the success of McDonald's. If you are a motivated and experienced professional with a passion for technology and quality assurance, we encourage you to apply.

We are committed to creating an inclusive culture that means people can be their best authentic self in our restaurants and offices, which helps us to better serve our customers. We do not tolerate inequality, injustice, or discrimination of any kind.

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