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Client Support Coordinator

2 months ago


Aylesford, Kent, United Kingdom KHR - Recruitment Specialists Full time
Client Support Coordinator

Overview:
Join a dynamic and rapidly expanding organization as a Client Support Coordinator within our Billing Division. This full-time position offers an excellent opportunity to contribute to a thriving team dedicated to exceptional customer service.

Key Responsibilities:
  • Generate and dispatch invoices utilizing specialized software and Microsoft Excel.
  • Develop data reports and analytics through Excel.
  • Engage with clients to address inquiries and provide solutions.
  • Oversee and manage email correspondence efficiently.
  • Accurately input and maintain extensive data records.
  • Assist the broader billing and customer service teams as needed.
  • Perform various administrative duties to support team operations.

Candidate Requirements:
  • Proficient in computer applications with intermediate skills in Excel.
  • Excellent verbal and written communication abilities.
  • Prior experience in data entry is essential.
  • Familiarity with Sage or Salesforce is advantageous but not mandatory.
  • Strong attention to detail with a focus on accuracy.
  • Proactive problem-solving skills.
  • Enthusiastic and eager to develop professionally.

This position is office-based with standard working hours. The salary is competitive and commensurate with experience.

Benefits:
Enjoy a comprehensive benefits package including 28 days of annual leave, a standard pension plan, potential for hybrid work arrangements post-training, provided equipment, statutory sick pay, ongoing training and development, and opportunities for career advancement.

Application Guidance:
Ensure your CV is polished and up-to-date, paying attention to layout, spelling, and grammar. If you wish to emphasize specific qualifications or experiences relevant to this role, consider including a cover letter or a preface page. For CVs with heavy graphics, please submit a simplified version in Word format.

Note:
KH Recruitment Ltd operates as an Employment Agency for this vacancy. KHR - Recruitment Specialists is a trading name of KH Recruitment Ltd.