Project Delivery Manager

2 weeks ago

Weybridge, Surrey, United Kingdom Faith Recruitment Full time

Are you a seasoned professional looking to take on a challenging role in Customer Experience Management? Our client, a leading organisation in Weybridge, is seeking a highly skilled Project Delivery Manager to join their team on a contract basis.


Key Responsibilities:
  • Support the customer service team to ensure seamless delivery and meet business targets
  • Identify and implement improvements to systems and processes to enhance service outcomes
  • Collaborate with the wider team to resolve application issues and plan for changes and upgrades
  • Take responsibility for document operational procedures and ensure effective communication
  • Work towards tight deadlines and meet customer expectations

Requirements:
  • 5 years of experience in Customer Experience Management positions
  • Proven track record of working with customer experience platforms
  • Excellent verbal and written communication skills
  • Proactive and motivated with a strong focus on customer care

What We Offer:
  • A hybrid working environment
  • Free parking
  • Outstanding benefits

Apply now to take the first step towards this exciting opportunity and join a dynamic team that values customer satisfaction and excellence.

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